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Terms & Conditions

Effective Date: June 2026

These Terms & Conditions describe Our policies and procedures governing the use of the Service and explain Your rights and responsibilities when accessing or using the Service.

AGE REQUIREMENTS

By using this website, you represent that you are at least 18 years of age. We do not target our services to minors, and we do not intentionally collect data from anyone under the age of 18.

SMS CONSENT DISCLOSURE

Users opt-in by use of our webform on our website, pillarpointsolutionsai.com. By opting in, You consent to receive occasional transactional and service-related messages from PILLAR POINT SOLUTIONS AI LLC related to Your account, orders, or services You requested. These messages may include order confirmations, service updates, and account notifications. You may also opt-in by use of the same webform through a separate consent box to receive marketing and promotional messages that may include special offers, discounts, event promotions, and service announcements. Message frequency may vary. Message and data rates may apply. Reply HELP to 1630-757-8550 for help or STOP to opt out at any time.

  1. Introduction

1.1. PILLAR POINT SOLUTIONS AI LLC ("We," "Us," "Our," "Company") is engaged by the Client ("You" or "Your") to provide services in accordance with these Terms & Conditions (the "Agreement").

1.2. The Company is a legally registered business organized under the laws of Illinois, operating under applicable governing law.

  1. Definitions

2.1. "Agreement" means these Terms & Conditions.

2.2. "Confidential Information" means all non-public information disclosed between the parties.

2.3. "Proposal" means any written or electronic document issued by the Company detailing the Services, fees, and applicable terms.

2.4. "Service Date" means the date the Company begins providing Services.

2.5. "Service" means the services outlined in the applicable Proposal or service agreement.

  1. Supply of Services

3.1. The Company provides technology-enabled services, which may include lead nurturing, automation systems, software configuration, AI-powered tools, messaging systems, and related professional services.

  1. Client Obligations

4.1. The Client shall provide timely cooperation, access, and accurate, complete, and lawful information reasonably required for the Company to perform the Services.

4.2. The Client shall indemnify, defend, and hold the Company harmless against any losses, damages, claims, liabilities, or expenses arising from inaccurate or unlawful information provided by the Client.

4.3. The Client is responsible for ensuring appropriate internal follow-up and handling of leads generated through the Services.

  1. Fees, Payments, and Refunds

5.1. The Client agrees to pay all fees as outlined in the applicable Proposal or service agreement. Unless otherwise stated in writing, all fees are non-refundable.

5.2. Any third-party costs are the sole responsibility of the Client.

5.3. Refunds, if any, are granted solely at the Company's discretion.

  1. Termination

6.1. This Agreement commences on the Service Date and continues until completion of the Services or termination.

6.2. The Company may terminate this Agreement immediately upon written notice for non-payment or material breach.

6.3. The Client may terminate this Agreement after any minimum engagement period by providing thirty (30) days' written notice.

6.4. The Company reserves the right to suspend or terminate Services if the Client engages in unlawful or unethical business practices.

  1. Liability and Indemnity

7.1. To the maximum extent permitted by law, the Company's total liability shall be limited to the fees paid by the Client during the ninety (90) days preceding the claim.

7.2. The Company shall not be liable for indirect, incidental, consequential, special, or punitive damages.

7.3. The Client shall indemnify and hold harmless the Company from claims arising from the Client's use of the Services.

  1. Governing Law

8.1. This Agreement shall be governed by and construed in accordance with the laws of Illinois.

8.2. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Illinois.

8.3. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

8.4. This Agreement constitutes the entire agreement between the parties.

  1. Website Terms of Service

9.1. Website Usage: The website located at pillarpointsolutionsai.com is owned and operated by the Company.

9.2. Changes to Terms: The Company reserves the right to modify this Agreement at any time.

9.3. Intellectual Property Rights: All content, materials, trademarks, and intellectual property on the Site are owned by or licensed to the Company.

9.4. Disclaimers: The Site and Services are provided on an "as is" and "as available" basis.

  1. SMS COMMUNICATIONS & OPT-OUT

You may cancel SMS communications at any time by replying STOP to any message.

To rejoin, You must opt in again through the original enrollment method.

For information about data handling and privacy practices, please review Our Privacy Policy at: pillarpointsolutionsai.com/privacy-policy

CONTACT US

PILLAR POINT SOLUTIONS AI LLC
2501 Chatham Road STE R Springfield, Illinois 60188
Nico@pillarpointsolutionsai.com
1630-757-8550
pillarpointsolutionsai.com

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